Customer Support & Service

The Kersia UK team, from sales to scientists, work closely with businesses to advise on all aspects of hygiene including: the selection and application of cleaning and disinfection products, dosing and application control, pathogen and allergen management, cleaning advice, hygiene management systems, training, system audit and review. We aim to ensure that all customers are aware of what would be regarded as cleaning and disinfection best practice for their individual circumstances. The team also provides on-going reactive and investigative technical advice.

Local support teams

Our field-based teams have in-depth knowledge of their customers, delivering optimum cleaning solutions but also responding to customers’ challenges by delivering new product solutions that respond to a business issue or need.  They understand the industry and your sector and have often held senior technical or hygiene roles in similar businesses.

Central support

The Technical Centres back up the field-based teams with analytical and problem solving expertise for our customers and is staffed by scientists with experience in a wide range of fields, including Product Development, Scientific Investigation, Chemical Legislation and Quality Control.


Kersia UK are members and supportive of the activities and/or committees of the British Association for Chemical Specialities (BACS), the European Hygienic Engineering Design Group (EHEDG), the Society of Food Hygiene and Technology (SOFHT), the Society of Dairy Technology (SDT) and Campden BRI. We also work closely with ZERO2FIVE, the Cardiff Metropolitan University’s Food Industry Centre and other universities.